Two Ryanair passengers on a Bristol bound flight discovered “dried vomit” on their seats during a recent flight with the airline.
The two passengers flying between the Spanish city of Alicante and Bristol in the U.K were boarding when they discovered the mess on their seats. After informing the cabin crew the Spanish couple was moved to other seats however other passengers who had to move to suit their request were put into the extra legroom row, making the Spanish couple unhappy. They also asked for the mess to be cleaned up so they could sit down in their assigned seats, however, Ryanair wouldn’t budge with the onboard staff informing the couple that doing so would cause a significant delay to the aircraft’s departure.
Ryanair then responded with a statement in which they stated that: “All Ryanair aircraft are thoroughly cleaned by professionals at the end of each day, in line with industry standards, and cabin crew carries out a cabin tidy and toilet check at the end of every flight, during the turnaround”, therefore proving that their cleaners aren’t doing the best of jobs considering dried vomit obviously from a previous flight was not cleaned. Ryanair did not apologize while the Spanish couple told the media that they had been “treated like cattle”, which in all due respect isn’t really unusual from Ryanair, it’s pretty much their slogan (“We treat you like cattle because you paid 15 pounds for a flight”).
Ryanair is no frills and cheap but dried vomit on the seat is pretty unacceptable for any airline, no matter how much you paid for it.
One of Ryanair’s 450 Boeing 737 aircraft in service, EI-DAC, full photo credit