Hello guys, I just wanted to give everyone a heads up on our Customer Service quality and Desk performance.
When do we use this page?
During an expert server FVA event, if you think one of the FVA pilots or staff are acting stupid in a manner on the expert server, please feel free to utilize our Customer Service Desk where we will respond within 24 hours, our guaranteed promise to you!
If you have a complaint about the amount of FVA topics in the forums, the respect any of FVA staff members or pilots show towards others when conducting va business, or if you feel FVA spams you with requests to join or posts our contact unformatim on threads not designed for it, you can use this Desk and we will remedy the problem.
Our Number One Priority is You! Whether that be you as an FVA pilot complaining about the lack of respect FVA staff show you (please tell me if that ever happens) or if it's a forum pilot not happy about the way FVA operates, we are ready and willing to adapt if possible.
-#flyfrontierva #acarrierwhocares -#family