Forum Banner Problem RESOLVED


#1

I’ve had a look around but can’t seem to find any topics regarding this issue.

The new banner on the IFC has turned out like this:

Something tells me this isn’t normal, anyone else getting this?

OS: Windows 7XP

Steps taken to eliminate problem:

Restart PC.

Close Browser.

Currently:

RESOLVED

Thanks :)


#2

Have you tried to see if it looks like this on a different browser other than this one?


#3

Also, you might try to to press ctrl + f5. This action should clear the cache and might help to load the community correctly


#4

Maybe going onto a different device and accessing the forum there. On the bright side you can see the orange line clearer. Preferably another search engine. ;)


#5

You could try to uninstall your browser then reinstall it.
Btw which browser are you using now as this issue occurred?

But heyy, on the other hand, you’ve got some cutting edge technology there, literary slicing through the screen ;)


#6

What browser are you using?

Does it happen with other browsers?

Try clearing your cache and history by doing Control-Shift-Delete. If it is IE, uncheck the top checkbox that preserves favorite sites since most likely you have IFC bookmarked.


#7

You’ve been chosen by a secret society in IF . One of the members should be contacting you soon! 😉


#8

Oooooh, like the sound of this :)


#9

Internet Explorer, Windows 7.


#10

I can access it through Safari on IOS…


#11

I am able to reproduce the problem.

For now, try a different browser while we get it figured out.


#12

Roger, I’ll use safari for now ;)


#13

seams like a problem only on ie (windows 10 as well). thats the only way i could replicate. banner completely fine on firefox, edge and chrome.


#14

Alright so just to confirm what we know so far… a recap pretty much to keeps things clean here.

Windows 7 / 7XP

Google Chrome - Works ✓
Microsoft Edge - Works ✓
Mozilla Firefox - Works ✓
Internet Explorer - Does Not Work ✘

Windows 8 / 8.1

Google Chrome - Works ✓
Microsoft Edge - Works ✓
Mozilla Firefox - Works ✓
Internet Explorer - Does Not Work ✘

Windows 10

Google Chrome - Works ✓
Microsoft Edge - Works ✓
Mozilla Firefox - Works ✓
Internet Explorer - Does Not Work ✘

Mac OS

Safari - Works ✓
Google Chrome - Works ✓
Microsoft Edge - Works ✓
Mozilla Firefox - Works ✓
Internet Explorer - Does Not Work ✘

The issue seems to only occur on Internet Explorer on both macOS and Windows, on all versions of Windows from Windows 7 and up to the current version. For Mac as far as i know it’s the latest version “10.13 - High Sierra” that IE issues this problem.


#15

I just checked Windows 8, and same prob… there, maybe wanna update the main post :)


#16

Thanks. Closing while we look into it.


#17

This was fixed over the weekend, thanks guys!